Urgent Care
If you are sick or injured, you may have an urgent care need. An urgent care need is one that requires prompt medical attention but is not an emergency medical condition.3 Visit one of our urgent care locations in Lane County for care that’s usually faster and less costly than an emergency room visit.
Find the nearest urgent care in your area
Emergency Care
Together with PeaceHealth, Kaiser Permanente offers 4 convenient emergency locations in Lane County. If you’re having a medical or mental health emergency,4 call 911 or go to the nearest hospital.
Find the nearest emergency care in your area
Legal
1 Our partnership with PeaceHealth includes the Santa Clara, RiverBend Pavilion, Cottage Grove, and Florence locations. Not all specialty providers at these locations are part of our network.
2 Some specialty care services are accessed through referral and prior authorization.
3 An urgent care need is one that requires prompt medical attention, usually within 24 or 48 hours, but is not an emergency medical condition. This can include minor injuries, backaches, earaches, sore throats, coughs, upper-respiratory symptoms, and frequent urination or a burning sensation when urinating.
4 An emergency medical condition is a medical condition manifesting itself by acute symptoms of sufficient severity (including severe pain) such that you reasonably believed that the absence of immediate medical attention would result in any of the following: (1) placing the person’s health (or, with respect to a pregnant woman, the health of the woman or her unborn child) in serious jeopardy; (2) serious impairment to bodily functions; or (3) serious dysfunction of any bodily organ or part.
A mental health condition is an emergency medical condition when it meets the requirements of the paragraph above or, for members who are not enrolled in Kaiser Permanente Senior Advantage, when the condition manifests itself by acute symptoms of sufficient severity such that either of the following is true: The person is an immediate danger to himself or herself or to others, or the person is immediately unable to provide for or use food, shelter, or clothing due to the mental disorder.
